June 10, 2021

TIMESHARE TALKS Interview with Air Force veteran Adam Siler

The deception we experienced buying a timeshare was sophisticated and orchestrated. I have not named the resort I purchased from because the resort eventually resolved my dispute. I followed TARDA's self-advocacy process. I wanted to share my experience to encourage others to work directly with their resort to resolve a dispute. Not all resolve, but even if you have no choice but to default, don't give up! Join our efforts to education and inform. 

 

 

Adam's Timeshare Talks interview:

 

https://youtu.be/pES3-lB8NoU

 

I became more involved with advocacy when I learned an active duty Navy couple bought in 2017, from the sales agent I bought from in 2020. Like us, they had been promised help with refinancing. Had they not resolved their dispute, it could have jeopardized their security clearance and possibly their career. I am aware of seven complaints directed against my agent since 2017. Our resort had to know our agent was a bad agent.

 

Timeshare developers are quick to warn timeshare members about timeshare exit companies, but have refused to acknowledge the role that deceptive agents play in the exit industry problem. Weeding out anyone who harms others - before or after the sale - must be a part of the solution.

 

We filed a complaint with the Federal Trade Commission. The FTC encourages anyone who experiences “Unfair and Deceptive Practices” as defined by Section 5 of the FTC’s consumer protection Act, to file a complaint with their agency. They don't resolve individual disputes, but a volume of complaints leads to change. Those who feel they have been harmed should also file a complaint with the Attorney General of the state where you signed a contract. 

 

It’s time to join forces!

 

Our timeshare experience has been a source of frustration, but even after all this, I am still interested in a timeshare for our family. I’ll call our host at Timeshare Talks, John Raymond. 

 

Dispute Resolution Process

 

https://tarda.org/imeshare-dispute-resolution-strategy