October 7, 2022

Many of us still love the timeshare industry, but are concerned by the volume of complaints, lawsuits, arbitration cases, and Attorneys General investigations in which timeshare buyers describe deceptive marketing, sales and lending practices. We are grateful to Kiplinger’s and author H. Dennis Beaver, Esq., for joining our consumer awareness campaign by publishing our timeshare buyers Do’s and Don’ts.   

June 23, 2022 (Updated November 14, 2024)

By Fran Dygulski

Timeshare self-advocacy is an evolving process that can take weeks or years. When I prepared this report in February of 2020, I was in the midst of two timeshare disputes. The process was long and tedious, but in the end my concerns were addressed and resolved. There are times when retaining an attorney may be necessary, but in the vast majority of circumstances, a timeshare member can work directly with their timeshare company to resolve a dispute. 

February 6, 2020

By Irene Roberts

Don’t discount the services provided by the Better Business Bureau. An Island Seas Resort owner contacted us to ask about this Bahamas resort. In checking the Better Business Bureau (BBB) report, we discovered a well written rebuttal an owner wrote in response to a complaint dismissal. We thought the rebuttal so well-crafted we should share it with our readers.