April 15, 2020

By Dedre Angst

If I had taken the false claims made by our timeshare sales agents, and had the fortitude to “believe but verify,” as former President Ronald Reagan advised, it would have saved our family immense grief, loss of almost $90,000 and the anger associated with unfair and deceptive sales practices. I am writing this article to warn others. I am a business coach who helps businesses work towards 40% more customers. I have a reverse roll designed for timeshare. I will join efforts to educate customers through education and public awareness, hoping to reduce the number of customers who buy a timeshare for the wrong reasons.

November 7, 2019

From left: Patty, Jerry, Branden and Anna in Las Vegas protesting unfair and deceptive timeshare sales practices

By Patty in California

November 7, 2019 

Our Las Vegas Protest

In a 180 page report, over half of 100 Platinum member complaints are about being sold points to be eligible for fabricated maintenance fee relief programs. We are aware of seven complaints directed against our Las Vegas sales agent, and seven complaints directed against our California sales agent. We obtained a recording of our Las Vegas agent defrauding a 28 year-old disabled veteran in 2017. Of the 100 Platinum complaints, 20% are veterans. Active duty service members can lose their security clearances and possibly their career over a timeshare default. Platinum maintenance fees are over $8,600 a year. When members attempt to use points to pay maintenance fees, they learn that the program presented does not exist. A volume of complaints is a form of proof.

I wrote to the Honorable Doug Downey, Attorney General of Ontario, about the serious challenges facing those of us who purchased at Wyndham’s Carriage Hills and Carriage Ridge Resorts many years ago. Owners have not been allowed a release from the timeshare, not even the elderly and others who have experienced dire medical and financial hardship.